Lyreco in the UK is a fully owned operating subsidiary of the Lyreco Group – a family owned office supplies group which has operations throughout Europe, Canada, Asia and Australia.
The Lyreco Group approach ensures our customers benefit from:
- Expert product sourcing
- Global buying power
- Financial security and stability
- Group expertise and knowledge
- Local knowledge, support and service
The culture within the Group is focused very much on 4 key values:
“Passion, excellence, professionalism and respect”
These values are applied to all of our customers regardless of size and the attitude of “thinking globally, acting locally” is adopted in all subsidiaries allowing our customers to benefit from global buying power.
Expert product sourcing and professional account management are all under pinned by a group logistics model of both warehousing and distribution. This enables us to provide a first class service which is the envy of the industry.
As a business we pride ourselves on giving our customers the highest standard of account management. Our account base is broken down into specific sectors to ensure our customers are offered the very best account management resource.
Small/Medium Size Businesses
Over 600 sales people are employed in the UK and Ireland to support our small/medium size business accounts. All sales people receive extensive training and development to ensure they can manage our diverse customer base to the very best of their ability.
Commercial Sector
Lyreco has experience of supplying many market sectors due to our diverse customer base. This has allowed us to develop an understanding of the requirements and subsequently provide solutions for each. So whatever the marketplace Lyreco offers the same high level of service and standards to all of its customers.
Public Sector
Lyreco has over 40 years experience of supplying office products to all areas of the Public Sector. These include Education, Local Authorities, Central Government, NHS, Police Force Contracts and Emergency Services. By listening to our existing and prospective customers and maintaining contact with local government, we have been able to produce solutions that encompass the key requirements of Government Legislation and the specific needs of our customers through our dedicated teams of account managers and customer service staff.
International Customers
Lyreco has a global vision which allows us to offer international customers an identical range of services throughout the world. This is possible as Lyreco has a presence in 28 countries on 4 continents. This combined with a common range of 3,000 products, combined expertise and shared strengths provides ideal solutions for customers seeking a successful international office supply programme.
