D. Jordan - Sales Representative

As a Lyreco Sales Representative a day in the field is varied and full. The main objective is to gain the most from your very own territory which we build and nurture. Ensuring all customer accounts are visited regularly, keeping them in touch with promotions and ensuring we manage their accounts effectively means they receive the many benefits of having their very own account manager.

A varied day consists of planned customer visits, which are segregated into postcodes, maximising our time for visiting and not travelling. This provides the opportunity to build rapport, get to know the customer’s needs and maximise the spend of existing accounts.

While conducting these visits there is a great opportunity to identify new business and introduce Lyreco to prospect customers, selling the benefits of our extremely great service guarantees. The main objective, of course, is to open new accounts. These calls generate appointments for future days but can often result in immediate account opening.

In between customer visits calls are made to prospects which have been seen previously but may not have been ready to use Lyreco, keeping them in touch with promotions and keeping Lyreco at the forefront of their minds.

Always being available for customers to make contact is another part of our day so that the customer knows if they have any queries they can speak with their very own account manager who knows their individual requirements.

All in all a day in the field using the right Attitude and Activities is a rewarding and full day.

O Wilde - Field Sales Representative

I started with Lyreco 2½ years ago at the age of 25 with no previous sales experience. However I was keen to start in a career where I knew I could progress quickly and earn good money.

Before I started I remember pondering whether or not I could cold call and how I could manage a sales target?

Lyreco offers a fantastic selling system, which gives each representative the ability to work to a guideline. There are expectations each rep is held to. These include 20 calls per day, 10 new spenders per month and to work with a sales system. As long as you work to these guidelines you have the great opportunity to plan your diary.

Each day is different and you can plan where you go and whom you talk to. I planned my working day so there was variety. My travel was minimal and I used the working hours to speak to as many buyers as possible. There is admin to do on a daily basis but if you’re organised and have a good plan of attack this is not a problem.

I stuck to the sales system, organised my files, worked smart and this brought me success and money. Along this route I had continual help from my manager and was part of a team where advice was on hand and competition was strong.

I started as Field Sales Representative and within one year I had been promoted 4 times and was earning a very good wage. I hit target every month for two years and drove myself to the top of the sales league for 580 representatives. These results meant I won 2 holidays - to South Africa and to India - on Lyreco!

I strongly believe that if you use the full working day, talk to as many buyers as possible, do the paperwork and earn the trust of your customers you will be successful and your career will blossom in a small space of time!