WORLDWIDE DISTRIBUTOR OF OFFICE PRODUCTS


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Frequently Asked Questions

Q - Are you ISO 9001 certificated?

Yes. Lyreco have been ISO9001 certificated since 1993. The scope of our certification is “The sale and distribution of stationery, consumables, office machines and furniture.

Q - Are you ISO 14001 certificated?

Yes. Lyreco in the UK have been ISO14001 certified since 1998 and 2003 in Ireland.

Q - What other accrediations do you hold?

We hold a Royal Warrant in the UK, which means we provide a high quality service to the Royal Household. We have been supplying the Royal Household for over 30 years and have also been accredited as an investor in people since 1998.

Q - What is your VAT number?

GB927265703

Q - What is your company registration number?

Registered in England No.442696

Q - When was the company first registered?

1913
 

Q - Who is responsible for quality?

Julie England - Quality, Security and Environment Manager.
 

Q - Who do I contact if I have a complaint?

Email or call us on 0845 767 6999
 

Q - Can our sister companies buy from Lyreco in other countries?

Yes, we operate in 29 countries Worldwide. Visit Lyreco World for more information.
 

Q - Do you just sell online?

No, we sell all 5,355 of our products through our catalogue - as well as online, you can order by phone 0845 767 6999 or by fax 0845 076 2698.
 

Q - How do I get a catalogue?

Choose the option from our website in the catalogue section or call us on 0845 767 6999.
 

Q - What other guarantees of quality do you offer?

Next Day Delivery, Guaranteed FREE Delivery, Guaranteed No Quibble Returns for general office stationery products, Guaranteed 12 Month Product Quality, Guaranteed Quality Commitment.